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THE JARGON! – What does it all mean?
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SWP (Skill With Prizes)
QUIZ GAMES or any Machines that require skill or knowledge to win prizes. May also be known now as Cash Prize Machine if it offers a cash prize.
AWP (Amusement With Prizes)
Machines where you can win a cash prize by chance. Known now as Cash Prize Machine
Crane – a machine which has a claw type grab which is used to catch toys and prizes. Can either be a Prize every time or a game of skill
Pusher – A machine which is stocked with a play table of coins and pushes them back & for and as coins are added a win can be gained.
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POSITIONING YOUR MACHINES
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- Give Fruit Machines pride of place.
- Position Fruit Machines near the Bar
- Ensure machines are highly visible to all customers. Good positions are en-route to the toilets or opposite the entrance doorway..
- Leave plenty of space between Skill machines, so that ‘teams’ can play.
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DAILY ROUTINE
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Select a member of staff to be your ‘Machine Guardian’ someone who can ‘talk-up’ machines and be responsible for:
- Knowing who plays the machines and making sure that you have plenty of change. -Look after your Core players
- Clear away empty glasses near machines.
- Keep Access clear – especially around pool tables. Return stools and chairs to their correct position as quickly as possible.
- Ensure that you have plenty of change, pool cues, chalk and cue tips – further supplies can be attained from Reohorn Automatics.
- Set up the balls ready for the first game – it may give away a free game, but it may encourage further games
- Discourage people from crowding around or sitting on the Pool Table.
- Don’t allow people to bang, kick or abuse the machines.
- Offer Favourite music tracks to your favourite customers – keep that Elvis Fan Happy! – download a Venue Favourite Form Here: venuefavs PDF
- Keep machines clean and tidy – presentation is important. Polish the glass -don’t forget to clean the ‘pay-out’ shelf.
- Brush & re-mark (black pen) your pool table regularly.
- Report Faults Immediately – An engineer will be on-site within hours.
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SECURITY
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- Site your machines in view of the bar and keep an eye on them.
- Train your CCTV on the machines
- Watch for suspicious behaviour- dud coins, false pay-out claims etc.
- Collections will be made on the same date each month by a member of the team that you have already met. Carefully check the ID of any other collector and engineers.
- Never let anyone ‘change’ your machine without verifying their ID first
- If in any doubt at all or if you have any concerns- call the police.
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QUICK “REPAIR” GUIDE
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Before calling an engineer out’ please check a couple of basic things first…
- Is the plug fixed properly into the wall socket?
- Is the lead fixed securely into the back of the machine?
- Is it switched on?
- Check the fuse in the plug.
- Check all doors on the machine are securely locked.
- If the fault is with a juke box – check if the ‘Mute’ switch is correctly positioned and the volume control is set at medium.
- If your jukebox is on-line, Check your juke box is ‘seeing’ the router and that you have internet access
- If your machine is suffering with “Sticky Buttons”- a good blast of domestic furniture polish and a wipe with a soft cloth will usually do the trick!
- AND FINALLY! Try turning the machine off, count to thirty and turn it back on again!
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Pool Tables
Print a pool tournament template
View our Guide to more Games that can Make your Pool Table Work for You
• Equipment – Ensure you have an adequate stock of cues, tips, triangles and chalk and that a scoreboard is on display.
• Lighting – Is your canopy at the correct height and are all the bulbs in working order?
• Space– Is there adequate room for players to takes their shots from all angles?
• Price – When did you last review the price of play on the pool table?
• Promotion – When did you last run a pool promotion or knock out competition in your pub to encourage new players and reward existing players?
• Presentation – Brush your table daily and remark weekly. If your table needs recovering then contact B Reohorn Automatics
• Pool Leagues – Are you in the local leagues? Ask B Reohorn Automatics
for more information.
• Rewards – Why not set the balls up on the start of each session. This will also ensure the coin mechanism is working.
Problems – Ensure service calls are placed promptly for any faults on your table
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Juke Boxes
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- Rewards – Special Occasion? For just £4 you could put enough credits on the jukebox for the birthday boy/girl to have an HOURS FREE MUSIC!
- • Price – When did you last review the price of play on your juke box, how does it compare to the pub next door?
- • Promotion – For just £16 you could choose 4 hours of THEMED music – host a 60’s , 70’s or Country & Western Fancy Dress night!
- • Presentation – Clean the glass, make sure buttons are clean and not sticky.
- • Lighting – Are all the lights on your juke box in working order? Need a new bulb? Call Reohorn Automatics.
- • Space– Is there adequate room for players to takes their time choosing tracks? Ensure they are not ‘in the way’ of a busy area.
- Music – Ask your customers what music THEY want to HEAR – call Reohorn Automatics for extra choice.
- Offer Favourite music tracks to your favourite customers – keep that Elvis Fan Happy! – download a Venue Favourite Form Here: venuefavs PDF
- Problems – Ensure service calls are placed promptly for any faults.
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Amusement Machines
Machine income from fruit machines, pool tables, quiz machines, juke boxes, video games etc, can potentially contribute an average of 25% of a premises profits. Machines not only provide entertainment for players, attracting customers and retaining them on the premises, but they are also a lucrative income stream, whose importance is often under-estimated, and sometimes overlooked.
• Position machines where they are visible and in areas of good traffic flow
• Promote – Always have change available, tell customers about new machines, learn machine features to help.
• Profile – Attempt to match your machines to suit your customers, find out what customers want and discuss with Reohorn Automatics
• Presentation – Machines must always look the part; switched on, well lit and sound on.
• Breakdowns – Report breakdowns immediately and give specific nature of the fault.
• Electricity – Did you know that the average AWP costs only 70p per week to run.
• Security – Cash Collection Supervision. Provide a safe area for cash counting.
- If applicable, swap change for notes to save bank charges and ensure sufficient supplies of change for players. Check ID of representative, on machine changes.
• Staff Training – Train staff to deal with machines in your absence, i.e. reporting faults, having change available.
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If you everl have a problem, don’t hesitate to
CALL REOHORN AUTOMATICS & AMUSEMENTS
01437 762979
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