winning-combination.co.uk >> Home >> Gaming Machines  >> How to get the best...  

SWP (Skill With Prizes) QUIZ GAMES
Machines that require skill or knowledge to win prizes.

AWP (Amusement With Prizes)
Machines where you can win a cash prize by chance.

POSITIONING YOUR MACHINES

• Give AWP's pride of place.
• Ensure machines are highly visible to all customers. Good positions are en-route to the toilets or opposite the entrance doorway..
• Leave plenty of space between Skill machines, so that 'teams' can play.

DAILY ROUTINE

Select a member of staff to be your 'Machine Guardian' someone who can 'talk-up' machines and be responsible for:

• Knowing who plays the machines and making sure that you have plenty of change. -Look after your Core players
• Clear away empty glasses near machines.
• Keep Access clear - especially around pool tables. Return stools and chairs to their correct position as quickly as possible.
• Ensure that you have plenty of change, pool cues, chalk and cue tips - further supplies can be attained from Reohorn Automatics.
• Set up the balls ready for the first game - it may give away a free game, but it may encourage further games
• Discourage people from crowding around or sitting on the Pool Table.
• Don’t allow people to bang, kick or abuse the machines.
• Keep machines clean and tidy - presentation is important. Polish the glass -don't forget to clean the 'pay-out' shelf.
• Brush & re-mark (black pen) your pool table regularly.
  (Pool Accessories)
• Report Faults Immediately - An engineer will be on-site within 5 hours.(Contact Us)

SECURITY

• Site your machines in view of the bar and keep an eye on them.
• Train your CCTV on the machines
• Watch for suspicious behaviour- dud coins, false pay-out claims etc.
• Collections will be made on the same date each month by a member of the team that you have already met. Carefully check the ID of any other collector and engineers.
• Never let anyone 'change' your machine without verifying their ID first
• If in any doubt at all or if you have any concerns- call the police.

QUICK "REPAIR" GUIDE

Before calling an engineer out' please check a couple of basic things first...

• Is the plug fixed properly into the wall socket?
• Is the lead fixed securely into the back of the machine?
• Is it switched on?
• Check the fuse in the plug.
• Check all doors on the machine are securely locked.
• If the fault is with a juke box - check if the 'Mute' switch is correctly positioned and the volume control is set at medium.
• If a particular CD seems to be malfunctioning - do make a note of the title or number.
• If your machine is suffering with "Sticky Buttons"- a good blast of domestic furniture polish and a wipe with a soft cloth will usually do the trick!
• AND FINALLY! Try turning the machine off, count to thirty and turn it back on again!

If you still have a problem, don't hesitate to
CALL REOHORN AUTOMATICS
01437 762979
OR Email Us