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THE JARGON! - What does it all mean?

AWOP (Amusement WithOut Prizes)
Machines that provide entertainment but no prizes i.e. Video games and pool tables.

SWP (Skill With Prizes)
Machines that require skill or knowledge to win prizes.

AWP (Amusement With Prizes)
Machines where you can win a prize by chance.

 

POSITIONING YOUR MACHINES

  • Give AWP's pride of place over cigarette machines.
  • Ensure machines are highly visible to all customers. Good positions are en-route to the toilets or opposite the entrance doorway.
  • Provide a shelf or table with ashtrays for people to put their drinks and cigarettes on.
  • Leave plenty of space between Skill machines, so that 'teams' can play.

 

DAILY ROUTINE

Select a member of staff to be your 'Machine Guardian' someone who can 'talk-up' machines and be responsible for:

  • Knowing who plays the machines and making sure that you have plenty of change. -Look after your Core players
  • Clear away empty glasses and empty ashtrays near machines.
  • Keep Access clear - especially around pool tables. Return stools and chairs to their correct position as quickly as possible.
  • Ensure that you have plenty of Pool cues, chalk and cue tips - further supplies can be attained from
    B Reohorn Automatics.
  • Discourage people from crowding around or sitting on the Pool Table.
  • Don’t allow people to bang, kick or abuse the machines.
  • Keep machines clean and tidy - presentation is important. Polish the glass -don't forget to clean the 'pay-out' shelf.
  • Brush & re-mark (black pen) your pool table regularly.
    (Pool Accessories)
  • Report Faults Immediately - An engineer will be on-site within 5 hours.(Contact Us)

 

SECURITY

  • Site your machines in view of the bar and keep an eye on them.
  • Watch for suspicious behaviour- dud coins, false pay-out claims etc.
  • Collections will be made on the same date each month by a member of the team that you have already met. Carefully check the ID of any other collector and engineers.
  • If in any doubt at all or if you have any concerns- call the police.

 

QUICK "REPAIR" GUIDE

Before calling an engineer out' please check a couple of basic things first...

  • Is the plug fixed properly into the wall socket?
  • Is the lead fixed securely into the back of the machine?
  • Check the fuse in the plug.
  • Check all doors on the machine are securely locked.
  • If the fault is with a juke box - check if the 'Mute' switch is correctly positioned and the volume control is set at medium.
  • If a particular CD seems to be malfunctioning - do make a note of the title or number.
  • If your machine is suffering with "Sticky Buttons"- a good blast of domestic furniture polish and a wipe with a soft cloth will usually do the trick!
  • AND FINALLY! Try turning the machine off, count to thirty and turn it back on again!

If you still have a problem, don't hesitate to
CALL B REOHORN AUTOMATICS
01437 762979 or after 6pm 01646 694075.
OR Email Us

This page
The Jargon
Positioning your Machines
Daily Routine
Security
Quick Repair Guide

 

© 2003 - 2008 Copyright B. Reohorn Automatics, all rights reserved.
5 East Estate, Withybush Park, Haverfordwest, Pembrokeshire SA62 4BW
Tel (+44) 01437 762979 - Email sales@winning-combination.co.uk

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