Haverfordwest, Pembrokeshire, Wales UK - Tel(+44) 01437 762979

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THE JARGON! - What does it all mean?

 

SWP (Skill With Prizes) QUIZ GAMES
Machines that require skill or knowledge to win prizes.

AWP (Amusement With Prizes)
Machines where you can win a cash prize by chance.

 

POSITIONING YOUR MACHINES

  • Give AWP's pride of place.
  • Ensure machines are highly visible to all customers. Good positions are en-route to the toilets or opposite the entrance doorway..
  • Leave plenty of space between Skill machines, so that 'teams' can play.

 

DAILY ROUTINE

Select a member of staff to be your 'Machine Guardian' someone who can 'talk-up' machines and be responsible for:

  • Knowing who plays the machines and making sure that you have plenty of change. -Look after your Core players
  • Clear away empty glasses near machines.
  • Keep Access clear - especially around pool tables. Return stools and chairs to their correct position as quickly as possible.
  • Ensure that you have plenty of change, pool cues, chalk and cue tips - further supplies can be attained from Reohorn Automatics.
  • Set up the balls ready for the first game - it may give away a free game, but it may encourage further games
  • Discourage people from crowding around or sitting on the Pool Table.
  • Don’t allow people to bang, kick or abuse the machines.
  • Keep machines clean and tidy - presentation is important. Polish the glass -don't forget to clean the 'pay-out' shelf.
  • Brush & re-mark (black pen) your pool table regularly.
    (Pool Accessories)
  • Report Faults Immediately - An engineer will be on-site within 5 hours.(Contact Us)

 

SECURITY

  • Site your machines in view of the bar and keep an eye on them.
  • Train your CCTV on the machines
  • Watch for suspicious behaviour- dud coins, false pay-out claims etc.
  • Collections will be made on the same date each month by a member of the team that you have already met. Carefully check the ID of any other collector and engineers.
  • Never let anyone 'change' your machine without verifying their ID first
  • If in any doubt at all or if you have any concerns- call the police.

 

QUICK "REPAIR" GUIDE

Before calling an engineer out' please check a couple of basic things first...

  • Is the plug fixed properly into the wall socket?
  • Is the lead fixed securely into the back of the machine?
  • Is it switched on?
  • Check the fuse in the plug.
  • Check all doors on the machine are securely locked.
  • If the fault is with a juke box - check if the 'Mute' switch is correctly positioned and the volume control is set at medium.
  • If a particular CD seems to be malfunctioning - do make a note of the title or number.
  • If your machine is suffering with "Sticky Buttons"- a good blast of domestic furniture polish and a wipe with a soft cloth will usually do the trick!
  • AND FINALLY! Try turning the machine off, count to thirty and turn it back on again!

If you still have a problem, don't hesitate to
CALL REOHORN AUTOMATICS
01437 762979
OR Email Us

This page
The Jargon
Positioning your Machines
Daily Routine
Security
Quick Repair Guide

 

More Info

 

Maximising Machine Income

How to Achieve

Maximum Revenues

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5 East Estate, Withybush Park, Haverfordwest, Pembrokeshire SA62 4BW
Tel (+44) 01437 762979

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